Let’s start by looking at the cost of 1,000 colleagues taking notes in a paper notebook.

Say you have 1,000 employees who earn an average of £20 an hour and they spend 30 minutes a week writing notes in a paper notepad.

I make the cost to the business of making those notes 1,000 x £10 = £10,000 a week. Plus the cost of the pens and pads if you supply them as well.

That’s quite a cost. And what becomes of those notes? Some might then have to be turned into an electronic format to be shared (document, presentation etc). So that’s more time re-purposing notes.

Now maybe there is some kind of latent value to these notes ie you go back and look over them, cross them out when they have been actioned. But how many people actually do that? And what is the value of that process for colleagues, teams and the wider business?

Notes on paper just aren’t very actionable. They are not easy to share, edit, re-purpose and even if you spend time doing this you’ve probably lost a lot of timeliness too.

Then think about the value of being able to share that content quickly, for others to react to it. With transparency (clearly note taking in a notebook is a private experience) we can see what comes out of meetings quickly and ultimately see if certain meetings are actually worth attending 🙂

Clearly not all notes will be shared with all people but by shifting the concept of notetaking from a private, one-to-one  experience to a one-to-many experience, organisations might actually see more of a value to the content. It would immediately pave the way for more collaboration.

All organisations need to do is provide the electronic devices that help colleagues capture ideas and notes and the tools to save and share them.

I think this taps into my ideas around a common approach to enterprise content.

I know teams already work like this but can and does this work on a lrager scale?


Common content for the whole enterprise – a wild dream?