Research from GoodPractice shows that organisations are keen to use more tech to deliver training and to focus more on social media and informal learning. This supports the findings from Brightwave’s delegate voting at Learning Technologies, as well as the trends for technology adoption revealed in the Towards Maturity 2011 Benchmark.

I’ve written a short piece below about the  Good Practice Learning Trends Index. You can also download the report (link takes you to the PDF).

Employers are focusing their L&D efforts on increased use of learning technologies, using more social media tools and supporting more informal learning, according to the Learning Trends Index.

Some 83% of the 250 respondents to the index, produced by GoodPractice, Reed Learning and INL Consultancy, said they would be using more  e-learning and virtual delivery methods over the coming six months. Of these, 30% said there would be a significant increase in the use of technology.

Larger organisations are more keen to increase their use of technology to deliver learning with 84% of respondents reporting an increase in this area, compared to 67% of smaller organisations.

Organisations continue to rely on informal learning – learning that takes place away from organised formal training – with 41% seeing a minor increase and 23% a major increase in this area. 33% report no change in the use of informal learning.

The report authors say that informal learning should  be part of an organisation’s learning strategy.

L&D’s role should not be to try to ‘manage’ informal learning, but to find out what informal learning is taking place in order to build up a picture of how it is contributing (or otherwise) to organisational performance.


Social media tools are growing in importance, with 56% of learning managers saying they expect to see increased use of social media tools in their learning and development solutions in the coming six months.

Smaller organisations will be making more use of social media with more than 20% of learning managers from smaller organisations (less than 1,000 employees) predicting a major increase in social media in the coming six months. None of the L&D managers in larger organisations said they would be seeing a major increase in the use of social media tools although they said there would be some increase in the coming months.

Respondents were upbeat about the role of L&D with 60% of learning managers saying that the function’s positive status as a key strategic contributor will improve in the coming months. Resourcing has not been impacted significantly by the worsening UK and global economy with 35% reporting a reduction in resources.

Looking forward, the top three business drivers that will have the most impact on L&D will be:

  1. Improving organisational execution and efficiency
  2. Employee engagement
  3. Revenue growth

About the index

This is the fourth set of results for the Learning Trends Index.  The report provides an overview of the key trends that have emerged across the L&D industry during the two year period from May 2010 to May 2012 and beyond.

The fifth survey is scheduled to take place during May 2012, and will continue to be run every six months following that in order to track the industry.